Q1: Are you a trading company or a manufacturer?
A: We are manufacturer and we manufacture many kinds of products in our factory .
Q2: Where is your factory located? How can I visit there?
A: Our factory is located in Yongnian district, Handan city ,Hebei province ,China. All our clients and friends, from home or abroad, are warmly welcome to visit us.
Q3:What are your main products? A:Our products mainly include all kinds of bolts, nuts, washers, anchor bolts and threaded rods with GB, DIN, ANSI standards and many special specifications and so on.
Q4:Can I get some samples?
A: Yes, you can get our free samples.Our samples are only free for the customers who confirmed the order. But the freight for express is on customers.
Q5:IS it possible to add client's logo on the products ?
A:Yes,OEM and other customization service are acceptable.
Q6: What should we do if goods are received with some quality problems?
A: All goods have been inspected during the assembling and packing process, the posssibility to get defects is very small. If there are indeed some quality problems, such as finish problem, damage problem, please kindly take some photos and show to us immediately, also please show us other details like the carton imge to locate the problem sources. After we verified the problem, customers can choose to be either refunded or request us to resend another batch of goods without problems.